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Our Commitments to Achieving Net Zero Emissions
over 2 years ago by ManpowerGroupOver the last decade, the responsibility on corporations to take environmental sustainability seriously has become paramount. As we experience the impact of global warming and climate change, what was once an intangible threat has become an increasingly stark reality. Last week saw COP26 bring together world leaders, business leaders and subject matter experts to build an en...
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Menopause in the workplace
over 2 years ago by Brook StreetEmployers across the UK are facing a growing talent shortage; according to our latest research 77% of businesses are struggling to fill roles. This talent gap results in organisations coming up short, without the skills they need for today’s work environment. In particular, organisations can do more to invest in women. An often underutilised talent pool, women currently m...
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How to future-proof your contact centre workforce
over 2 years ago by Brook StreetWhen the COVID-19 pandemic forced us to stay at home, many people called on their service providers or favourite brands to help them navigate the rapidly changing environment. The number of people seeking assistance from contact centre staff has more than doubled since March 2020. However, not everyone wants to talk. A survey by Freshworks has found most people (91%) woul...
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12 questions job candidates should ask recruiters
over 2 years ago by Brook StreetRecruiters and headhunters are often the ones who conduct the first round of interviews. This interview offers you an opportunity to learn about the company, and perhaps get hard-to-find information that will assist you in later rounds of interviews. Interviews with recruiters and headhunters also help you to decide if you are interested in working for the organisation, or...