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Renew, Reskill, Redeploy: 2021 Skills Revolution Reboot Report
15 days ago by Daniel Stack"Digital transformation is occurring at an unprecedented pace – creating jobs and driving sweeping change. Helping people to pre-skill, upskill and reskill for in-demand roles remains the defining challenge of our times. It was important before the pandemic and even more critical now – to create a better and more equitable workplace where everyone is able to unleash their fu...
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Right to Work and the EU Transition
3 months ago by Kevin MinnisOn 1 January 2021 freedom of movement with the EU will end and a new immigration system takes effect. With the full rules and details recently published, now is the time for employers to make final preparations so they are ready for this important date. Available to watch on-demand, our 'Right to Work and the EU Transition' webinar is hosted by ManpowerGroup Compliance Dire...
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Boosting employee's balance working from home
4 months ago by Kevin MinnisProviding mental health support and encouraging check-ins and downtime can help organisations enhance the benefits of a remote work environment for employees. The massive shift to working from home has been beneficial for many employees. In a recent ManpowerGroup Future of Work survey, 8 in 10 respondents stated they wanted more remote work options to better balance family l...
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Helping employees combat burnout
4 months ago by Kevin MinnisWhen stress and concern are on the rise for today’s workforce, accessible wellbeing support is key. In March when Covid-19 upended the way millions of UK workers operate, many workplaces went into emergency mode, which required long hours and extreme focus to make necessary shifts for survival. As the pandemic continues, we’re seeing dips in motivation and focus. Organisatio...
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3 ways to thrive during a recession
5 months ago by Daniel Stack2020. The year everyone will remember. The pandemic has hit us all in different ways, and now it’s been announced that the UK is officially in a recession. Business owners, Board members and staff are all nervous, and unemployment is at an all-time high. Having said this, there are ways to thrive during a recession… Focus on what your business does best It is easy to panic a...
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Contact Centre Virtual Roundtable - Diversity & Inclusion in the Contact Centre - Push or Pull?
5 months ago by Kevin MinnisThe events of 2020 have brought diversity and Inclusion (D&I) to the forefront for many organisations. The global outbreak of COVID-19 forced many longstanding beliefs and practices to be reconsidered and reconstructed in a matter of days or weeks. Similarly, events catalysed in the US in May and the subsequent focus on the Black Lives Matter (BLM) movement globally, has pus...
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How the Contact Centre market has changed during COVID-19
6 months ago by Daniel StackThe contact centre environment has changed dramatically as a result of COVID-19. As such, the ways in which contact centres operate have also changed. From employees working remotely, to having a larger pool of candidates to choose from and new digital hiring processes – contact centres have had to adapt and diversify. Below we explore some of the main challenges contact ce...
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Maintaining a strong employer brand in a candidate flooded market
6 months ago by Kevin MinnisAs the Bank of England recently set out its yearly annual economic forecasts, its projection that unemployment would reach 7.5% by the end of 2020 casts a very different picture to the one we saw pre the global health crisis. Prior to the COVID-19 outbreak, the UK was experiencing the tightest labour market in a generation, with talent shortages in key skills across a range ...
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Thinking differently about what workers want
6 months ago by Kevin MinnisThe COVID-19 crisis has done little to slow the increasing appetite for flexibility among UK workers. While the transition to remote working has brought many challenges – balancing work and parental responsibilities, maintaining our mental health – it’s a change that many workers have embraced, and one that has them stating their claim for more flexibility in future. But how...
