Career development as an Administrator: Part 1

Career development as an Administrator: Part 1

Entry-level administrative and clerical work - such as admin assistants, data entry and call operators - provide the foundation for many career paths, offering opportunities of progression across a variety of sectors. Admin expertise is fundamental to the running and success of any organisation and like any profession, it requires personal development and focus in order to excel and stand out for progression.

If you’re currently an administrator or clerical worker, looking to expand your career, we’ve got some tips on how to develop your skills and experience with a view to moving up the ladder. Each month, for five months, we’ll be giving you tips on a number of different ways to develop and boost your admin career.

January always serves as a productive reflection and planning time

  • Get a clear idea of your ideal career path

Before you investigate practical steps that you should take to start evolving your admin career, it’s a good idea to think about which direction of progression you may wish to follow, depending on your current level.

At entry-level (admin assistant or equivalent) stage, you could consider aiming towards prospects such as admin management, PA, secretary or project manager. You could also look to move into other areas of the organisation that look for good organisational and admin skills such as sales or marketing.

Though, as you start to build your experience and the Admin Assistant title becomes Admin Officer, admin supervisor etc. you may wish to start specialising in one industry or area, such as:

  • Legal or medical (Legal / Medical Secretary, Paralegal)
  • Charities (Fundraising Manager, Admin Manager)
  • Data/Statistics specialist (from Data Operator level through to Data Managers and Analysts)
  • Customer contact (Service Manager, Interviewers in certain Gov. departments)
  • Personal assistants (PA, Executive Secretary, Audio-Typist)
  • HR Admin Officer / Manager
  • Environmental / research
  • Legal system / Law enforcement / emergency services
  • Education
  • Healthcare (NHS admin and management)
  • Government / Councils

Once you have an idea of the direction you’d ideally like to take, you can start working towards gaining experience in that area. If the organisation you’re currently working for includes departments which would enable you to gain exposure to your chosen sector, then perhaps enquire about some work experience or shadowing days. During this time, also look to start building relationships with key stakeholders in this area – both within your organisation and externally through networking.