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111 Service Advisor

  • Location:

    Bolton

  • Sector:

    Contact Centre

  • Job type:

    Temporary

  • Salary:

    Up to £9.5 per hour

  • Contact:

    Sarah

  • Contact email:

    sarah.mottershead@brookstreet.co.uk

  • Job ref:

    HN2848_1656423093

  • Published:

    almost 2 years ago

  • Duration:

    12 weeks +

  • Expiry date:

    9/08/2022

  • Startdate:

    15/08/22

Job Description

Title: Service Advisor for NHS 111
Band: Band 2 £9.50 Per Hour
Location: Bolton BL6
Reports to: Shift Manager
MON-SUN Availability 0600-0030
Start Date 25th August



A very exciting job opportunity my client is looking for a 111 Service Advisor to join their very busy team within the NHS, they are looking for a very motivated, committed, hardworking candidate to fill the role.
They are looking for exceptional administrator skills, note taking, answering a high volume of calls, works well under pressure

Receive, understand, and assess patient contact/enquiries to establish the required service/solution. Excellent communication skills are required to ensure the correct service/solution is delivered. This includes internal transfer to Pathways trained Health Advisors. Can navigate between multiple screens to establish key information. Can listen and record information received from patients quickly.
Can listen and record said information accurately.
Liaising with other agencies and healthcare providers.
To ensure appropriate and effective communication links with other departments, and other areas of the Trust.
To work without direct supervision, dealing with a workload managed by the operation at agreed times
To understand and use other software support tools


" Training commences Monday 15 August and full attendance as full time is needed Week 1 Monday to Friday 1600-0000
" Week 2 Monday to Friday 1600-0000 ( this may change as this is sign off week and the Trainers may stagger shifts


To Apply for the role please send all CV`s to -

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