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1st & 2nd Line IT Support Technician

  • Location:

    City of London, London

  • Sector:


  • Job type:


  • Salary:

    £25000 - £30000 per annum

  • Contact:


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  • Published:

    7 months ago

  • Expiry date:


  • Startdate:


Job Description

Our client, a research organisation based in Barbican are looking to expand their IT department with the addition of a new 1st/2nd line IT Technician.

The role will be working across the company head office in Barbican as well as their office in Stratford so an easy commute to both locations is essential.

We need someone with a University degree or equivalent college qualification in the field of IT/computer science along with some equivalent work experience.

Useful Certifications include;

MCSA - Windows Desktop OS and Server Core Modules
MCSA - Extended Modules


ITIL Foundation

You should have hands-on experience troubleshooting hardware and software including the following;

Laptops, PC's, iPhones, Androids
Windows 7 to Windows 10


MS Office - Outlook, Word, PowerPoint, Excel, Access

Other desktop applications;

Accounts Software (Access Dimensions)

Windows Server Active Directory/Group Policy

Avaya VoIP Telephone System or Equivalent VoIP system

Printer Networks

LAN/WAN/VPN/Wireless Connectivity

Backup technologies, preferably Backup Exec and Veeam

Remote Desktop Services

VPN and remote working technologies

An excellent professional manner and strong interpersonal skills are essential to work at all levels within the business.

Salary up to £30000

If you are interested we would love to hear from you.


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