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1st Line Support IT Customer Service

  • Location:

    Staines, Middlesex

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    £20000 - £22000 per annum

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Startdate:


Job Description

Brook Street is seeking a Customer Service Executive or 1st line support agent to join a reputable and fast growing IT based company in Staines. You will enjoy and be experienced in providing solutions and technical support for a range of products within the medical and insurance industries therefore previous experience or knowledge of these areas would be highly advantageous.

The Ideal candidate will need to be proficient in all Microsoft packages and preferably also have knowledge of Mac operating systems although this is not essential. Due to the nature of the role it is vital that you have an exceptional telephone manor as you will be required to respond to queries over phone and via email in providing technical support whilst insuring a high level of customer service at all times. The successful applicant will need a minimum of two years experience within customer service, the ability to multitask and problem solve, have strong technical IT knowledge and excellent administrative qualities.

In return the company is offering a competitive rate of salary with private healthcare and life insurance once you have completed your probation period. You will also receive free parking, company pension scheme, fast career progression and plenty of other additional perks. The hours of work are between Mon - Fri 8am-6pm 40 hours a week.

Interested? Please click `apply` straight away, or call the Brook Street team and ask for James on 01483 726167


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