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1st/2nd Line IT Support Engineer

  • Location:

    Haywards Heath, West Sussex

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £21000 - £24000 per annum

  • Contact:

    Elizabeth

  • Contact email:

    lizzie.fowler@brookstreet.co.uk

  • Job ref:

    TUN/43287_1567689913

  • Published:

    2 months ago

  • Expiry date:

    30/09/2019

  • Startdate:

    ASAP

Job Description

DO YOU HAVE AT LEAST 2 YEARS 1ST/2ND LINE IT SUPPORT EXPERIENCE?

You will be involved with onsite and remote support of my clients varied SME/SMB clients.

Your duties will include:
- Installing and configuring computer hardware, operating systems and applications
- Monitoring and maintaining computer systems and networks
- Talking staff/clients through a series of actions, either face to face or over the telephone
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults
- Supporting the roll-out of new applications and systems
- Prioritising and managing many open cases at one time
- Testing and evaluating new technology
- Monitoring and support our cloud-based solutions

If you have the right skills and experience then please apply today!

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