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1st / 2nd line Support Technician

  • Location:

    Slough, Berkshire

  • Sector:


  • Job type:


  • Salary:

    £20000 - £21000 per annum + (excellent benefits)

  • Contact:

    Woking Branch

  • Contact email:

  • Job ref:


  • Published:

    4 months ago

  • Expiry date:


  • Startdate:


Job Description

My Slough based client is seeking an experience ICT Technician to work in a fast paced and well established team. The main duties of the role will include -

Provide timely and professional 1st and 2nd Line support including the identification and resolution of all hardware and software issues to all users including staff, students and visitors.

Undertake preventative maintenance, repairs and technical upgrades as required with minimal reliance on external organisations to ensure that all ICT hardware and software across the school is at all times functional and ready for use in accordance with school requirements.

Install and configure new hardware and software as required including network equipment, workstations, and servers and monitor their use, capacity and security.

Provide training and support to staff across the school including in classroom support when required.

Administration of the MIS systems and other systems including email, backup and security as required.

Maintain all necessary records including work logs, inventories and details of equipment checks and stock taking as required.

Assist the Chief Operations Officer in planning for and securing improvements and developments in technology - this includes, as directed, ordering new hardware, software and consumables.

Ensure that ICT equipment and work stations meet the requirements of health and safety legislation and are maintained in a clean and safe manner

Excellent career progression and development, as well as benefits, holiday allowance and free parking. If this role sounds of interest please apply today - Immediate start and interviews !


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