2nd Line IT Helpdesk Co-Ordinator
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Location:
Harrogate
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Sector:
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Job type:
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Salary:
£30000 - £32000 per annum + pro rata
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Contact:
Laura
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Contact email:
laura.ritchie@brookstreet.co.uk
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Job ref:
YOR/699033_1560505579
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Published:
almost 5 years ago
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Duration:
6 Months
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Expiry date:
26/06/2019
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Startdate:
ASAP
Job Description
Our Harrogate based client is looking for a professional 2nd Line IT Helpdesk Co-ordinator to work from their head office in Harrogate.
This is initially a 6 month contract but has a possibility of becoming a permanent job.
You will be providing local and remote support for calls that are escalated from the busy helpdesk team along with providing `end to end` resource on small projects.
You will need strong communication skills and must be able to work deal with people of all levels.
Your role will involve:
# End User Technical Support
# On-site Project Delivery
# Installing hardware and software on site
# Equipment builds and refurbs
# Reviewing and updating procedures
# Associated administration
We are looking for a strong team player who is able to multi-task and is able to deliver projects in a timely fashion.
This is a lovely office and you will be working with a great team who are all focused in delivering a top quality service so if you have the customer service skills necessary to make a success of this role please give us a call on 01904 888800.
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