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2nd Line IT Helpdesk Co-Ordinator

  • Location:

    Harrogate, North Yorkshire

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £30000 - £32000 per annum + pro rata

  • Contact:

    Laura

  • Contact email:

    laura.ritchie@brookstreet.co.uk

  • Job ref:

    YOR/699033_1560505579

  • Published:

    2 days ago

  • Duration:

    6 Months

  • Expiry date:

    14/07/2019

  • Startdate:

    ASAP

Job Description

Our Harrogate based client is looking for a professional 2nd Line IT Helpdesk Co-ordinator to work from their head office in Harrogate.

This is initially a 6 month contract but has a possibility of becoming a permanent job.

You will be providing local and remote support for calls that are escalated from the busy helpdesk team along with providing `end to end` resource on small projects.

You will need strong communication skills and must be able to work deal with people of all levels.

Your role will involve:
# End User Technical Support
# On-site Project Delivery
# Installing hardware and software on site
# Equipment builds and refurbs
# Reviewing and updating procedures
# Associated administration

We are looking for a strong team player who is able to multi-task and is able to deliver projects in a timely fashion.

This is a lovely office and you will be working with a great team who are all focused in delivering a top quality service so if you have the customer service skills necessary to make a success of this role please give us a call on 01904 888800.

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