Job Description

Brook Street Edinburgh is currently recruiting on behalf of the Her Majesty`s Passport Office, based in Glasgow City Centre; we have part time evening positions available between the hours of 6pm - 10pm Monday to Friday for admin assistants on a contract basis.

We are looking for adaptable individuals, with the ability to work quickly and accurately showing great attention to detail whilst maintaining a professional attitude.

This is a role which provides the opportunity to cover a range of functions, as individuals will be required to work in a number of areas within the office, this will include but not limited to:

" Post clerk
" Data inputting
" Query Handling
" Customer Service
" General office support

You will be provided with full training and support throughout your assignment from our Client and also Brook Street.

All applicants are required to hold CTC Security Clearance for these roles which can take 8-12 weeks to process from receipt of your application at no cost to you but you must hold a current and valid Passport to be considered for this role.

Responsibilities will depend on the position you fill but could include:
" Receive and process incoming and outgoing mail ready for processing.
" Process external mail ensuring that all contents and payment details are recorded accurately and work is batched/streamed correctly.
" Scan documentation and check the scanned image is of an acceptable standard and clear for validation.
" Validate scanned documentation ensuring all information is accurate, correcting information held in the system against original documentation.
" Send, receive & process customer queries.
" Occasional client interface and contact with the public, via written correspondence or phone.

Key Skills

To carry out the roles effectively the successful candidate will be able to demonstrate:

" Disciplined approach to work load
" Attention to detail
" Excellent communication
" Customer Focus
" Adaptability
" Team work and ability to work alone

The rate of pay is £8.21 rising to £8.91 after 12 weeks.

We will be holding specific recruitment days over the coming weeks, please click apply to register your interest and we will contact you to arrange your appointment.