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Account Co-Ordinator

  • Location:

    Solihull, West Midlands

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    £11 - £14 per hour

  • Contact:

    Sara

  • Contact email:

    sara.birch@brookstreet.co.uk

  • Job ref:

    HG4531_1579023133

  • Published:

    3 months ago

  • Expiry date:

    13/02/2020

  • Startdate:

    14/01/20 16:55:40

Job Description

Recruitment Account Co-ordinator - (Onsite) Solihull Temporary 3 months min

Required Experience
*Relevant administrative, human resource and/or recruitment contract admin experience
*Experience with working within a complex RPO or in-house recruitment teams
*Experienced in two or more of the following area's of SME with the ability to build SME knowledge and best practice within all functional streams i.e. Contracts, Interview and Assessments, HR Tickets, Role Allocation, governance and control of the administration functions
*Confident in presenting and leading Assessment Centres when required
*Experience Microsoft Office/Excel/ PowerPoint
*Experience in Data Protection protocols
*Experience of working with complex information
*Ability to read, analyse and interpret general business information such as, business emails, corporate and client communications, work templates.
*Excellent Attention to detail to ensure Accuracy levels meet legal and company policies and standards
*Ability to excel in achieving accuracy service levels
*Ability to build effective relationships with RPO team
*Ability to communicate effectively with others and remain adaptable and flexible in your approach and working style
*Strong organizational skills, including time management and multi-tasking.
*Ability to navigate within the various Technology systems including and ATS systems i.e. Success Factors

Job Summary

As a coordinator you will be aligned to an area of the Recruitment Operations functional SME supporting an RPO Account. You will report into the Operations and Admin Team Leader who is responsible for leading, mentoring and coaching a flexible and high performing team whilst managing the day-to-day of the onsite/offsite recruitment administration team, ensuring a high touch service is consistently delivered, whilst driving the team to ensure all operational activities around productivity, account profitability and customer satisfaction are retained as critical priorities at all times.

In the role of the Coordinator you will have a minimum of one area of specialism will be one of the following however you will have the opportunity to develop SME knowledge across each stream within the Operations function.
- Interview Scheduling
- Assessment Facilitation
- Contract Generation
- HR Administration and Ticket Management including Allocation and Help Desk support
- Onboarding Compliance and Documentation Management

Describe the primary functions/ responsibilities this position will perform with the percentage of time the employee will spend performing this work. List no more than 8 responsibilities


Compliance/Audit and Document Management
- Enter and maintain candidate information into applicant tracking system as required
- Create, file and maintain filing system
- Database maintenance
- Support compliance Queries
- Support auditing activities

Contract Generation
- Work closely with the Recruitment teams to ensure contract timescales are met
- Utilise the contract decision tools to develop and accurately build written contracts to send to a candidate
- Utilise the Success Factors system effectively
- Ensure all documents sent out are 100% accurate

Onboarding Activity
- Complete the post hire verification (PHV) document for new starters.
- Ensure the PHV accurately reflects the required fields on SAP
- Liaising with RDC's when required
- Support with day 1 on-boarding


Scheduling Interviews & manager support
- Interview scheduling for face to face and telephone interviews
- Processing feedback and taking the required actions to progress candidates
- Guiding managers through recruitment barriers such as Success Factors, room bookings
- Arrange travel and accommodation for DFT candidates

Assessment Facilitation
- Lead, manage and run assessment centres
- Facilitate on the day to ensure both candid

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