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Account Manager

  • Location:

    Tamworth, Staffordshire

  • Sector:


  • Job type:


  • Salary:

    Up to £40000 per annum + Plus commission

  • Contact:

    Brook Street Birmingham Office

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    20 days ago

  • Expiry date:


  • Startdate:


Job Description

We are looking for an experienced Account Manager to join our client's growing energy consultancy. This role will see you managing a portfolio of B2B customers. You will be required to gain / retain & renew customers within your portfolio, as well as up-sell and cross-sell other products, services, and solutions where possible. This is a hybrid working role, based in Tamworth.


  • The role of an Account Manager is a senior sales position
  • The role is responsible for winning new business, whilst providing account management of Industrial and Commercial (I&C) accounts in the UK Commodity marketplace
  • The role requires a close working relationship with customers across both SME and I&C sectors, as well as integral development of partner relationships
  • The Account Manager position is of strategic importance and the role requires experienced individuals who can demonstrate the very best in sales excellence for their customers
  • Manage & implement the sale of new business as well as retention & renewals for B2B customers
  • Convert incoming lead opportunities
  • Deliver key KPI's of sales and quality targets
  • Prioritising incoming workloads
  • Ensuring data entry and validation is completed within timescales
  • Manage accurate prospect information through CRM system
  • Ensure prices are delivered within time scale with a high level of accuracy and minimum error
  • Understanding the end-to-end customer journey
  • High level understanding of the Sales Process
  • Effective and organised use of Admin Systems to store documents appropriately.
  • Organisation of the day-to-day pipeline
  • Communication with the team about ongoing deals queries
  • Maintaining awareness of industry and company knowledge
  • Responsible for one drive- data input ensuring data is saved appropriately and is kept up to date
  • Work closely with sales support team
  • Own the relationship with the multiple customers to drive customer value
  • Renew customer contracts to deliver margin in line with objectives
  • To seek, develop and conclude early renewal opportunities to prevent contracts going out to tender
  • Where renewal tenders are issued, the role holder will be expected to; organise the processing, pricing, negotiation and winning of the renewal tenders
  • Through an understanding of customer needs, identify and exploit opportunities to increase value for both the customer and the company


  • Knowledge of energy markets, as well as strong customer facing experience is key towards helping the company achieve their target of being the UKs go to energy partner
  • Be able to demonstrate a high level of organisation skills
  • Can work on own initiative to meet deadlines
  • Manage multiple assignments at once whilst maintaining a high level of service
  • Adaptable and Flexible with proactively anticipating stumbling blocks and develop contingency plans
  • Wiliness to take responsibility for the quality and timeliness of work
  • Be customer focused with an emphasis on the customer needs and goes beyond basic service expectations to help implement solutions
  • Excellent communication skills - both written and oral
  • Team Player - Someone who encourages team unity through sharing information and expertise
  • Energy industry experienced is preferred
  • As an Account Manager it would be preferable that you had at least 3 years' experience within the industry and are used to negotiating and building relationships
  • The ideal candidate will be a confident communicator and will have knowledge of gas and electricity procurement
  • Self-Management - able to prioritise, meet deadlines and manage multiple assignments at once whilst maintaining a high level of service.
  • Adaptable and Flexible - proactively anticipate stumbling blocks and develop contingency plans
  • Accountable - willing to take responsibility for the quality and timeliness of work and identify the best ways to achieve results with little oversight
  • Persistent in the face of difficulty
  • Customer Focused - emphasis on the customer needs and goes beyond basic service expectations to help implement solutions


  • Hybrid Working
  • Monday - Friday
  • 9am - 5pm
  • 5 hours per week
  • Salary range: up to £40k + commission (dependant on experience)


  • Commission
  • Opportunity to work from home 2 days a week, with the other 3 days working from company office (Tamworth office)
  • Company Provide: Laptop, Mobile Phone (Samsung Handset), Printer
  • Pension: operate with standard government NEST pension scheme and offer 4% of matched employee 4% contributions each month
  • Company can integrate payments into existing pensions should employees already have running pensions when joining the company
  • They also offer a 'Salary Exchange' scheme whereby employees can increase their nominated pension contributions to benefit from salary before tax deductions
  • Holiday Entitlement: 21 days annual leave + bank holidays and offer an additional day's holiday for 'Birthday' leave
  • If an employee birthday falls on a weekend, the employee can select either the Friday/Monday before and after to have as their allocated birthday leave
  • Go-Benefits: set to launch a company Go-Benefits scheme which will provide employees to a preferred partner and preferential rates for benefits such as:
  • Life and Medical Insurance Policies
  • Cashback and discounts from 2,500 high street stores
  • Cashback and discounts from associated restaurants within UK
  • Foreign exchange discounts and money off selected holidays within UK and abroad
  • Health Care Plans (Denplan etc)
  • Outsourced/External HR Team:
  • To ensure employee confidence is offered for all HR related queries


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