Account Manager - Euston - up to £38,000 pa + commission ASAP start
My client is an industry leading provider of specialist finance training. Over 20 years expertise delivering world class courses to blue-chip clients.
The company is now adding to its sales team and is looking for an additional account manager to take on responsibility and oversight for a significant portion of its existing spending clients.
The role will involve nurturing existing spending clients and building new relationships and developing new leads within the allocated client list with key decision makers global in banks, law firms, M&A advisory firms, private equity firms, accountancy firms and fund management firms.
The successful candidate will be calling existing decision makers as well as new decision makers that they find and develop. They will be required to take full responsibility of their spending client list and their sales lead pipeline by managing and updating the CRM (MS Dynamics).
The Account Managers` pipeline will be continuously added to and be created by:
-Their own account management efforts by calling existing clients and finding and developing new leads within their allocated client list
-All of their contacts will be e-marketed to by a team of marketeers. All leads and business going go the Account Manager
-SEO (search engine optimisation) - in-coming leads generated by SEO will be allocated to an Account Manager to fully nurture
The position is suitable for someone with:
-3 plus years of working knowledge in a B2B sales / client acquisition / account management environment where pro-active client account nurturing and e-marketing were the primary methods of business generation.
-A genuine interest in the financial services industry and global capital markets will be a significant advantage.
-Well organised, intelligent, possess a high level of diligence and accuracy, the ability to think for themselves and connect with and understand clients` needs.
Account Management and nurturing existing clients
-Growing the spend from existing clients
-Targeting high growth clients and prospects
-Managing your client and prospect base
-Ensuring all decision makers from all departments / divisions of the target account are added to the CRM and called and e-marketed to
-Researching websites, Social Media, articles and publications and adding appropriate contacts to the CRM
-Maintaining accurate and up-to-date records on the CRM
-The on-going visiting of client websites to obtain new contacts to add to the CRM
-Telephoning companies / contacts to verify contact data on the CRM
-Marketing training courses verifying all bounces from e-shots and updating contact details on our databases
Processing bookings for courses and webinars from e-shots
-Cold calling prospects
-Introducing courses and webinars to potential clients all over the world
-Participating in client meetings
-Answering incoming calls (dealing with queries, transferring and advising)
-Plus any other duties to assist the department
-Manage in excess of 500 accounts
-Make at least 60 calls a day
-Speak with senior decision makers from these accounts (Globally) to seek out and increase business levels
-Be proficient in researching skills
-Work smart and quickly
-Quickly retrieve information from our CRM to support our calls to clients, and also incoming client enquiries
Required skills and personal attributes:
-Excellent use of all Microsoft Office applications
-Excellent written and spoken English
-Excellent listening skills
-The ability to manage own workload, prioritise and work/keep to deadlines