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Admin Assistant

  • Location:

    Durham, County Durham

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    £9.32 - £9.45 per hour

  • Contact:

    Brook Street Durham

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    22 days ago

  • Duration:

    6 months

  • Expiry date:


  • Startdate:


Job Description

Would you like an opportunity to work in an exciting role within the Public sector?

Brook Street is currently recruiting Temporary Admin Assistants for our reputable client Her Majesty's Passport Office, based in Durham City Centre.

Contract: Temporary assignment 6-9 months

Start date: ASAP pending security clearance

Salary: £9.45 per hour

Hours: 37 - Monday - Friday

* Some roles will include working every alternate Saturday, but you will get a day off during the week.

We are looking for adaptable individuals, with the ability to work quickly and accurately showing great attention to detail whilst maintaining a professional attitude.

This is a role can include customer facing and provides the opportunity to cover a range of functions, as individuals will be required to work in a number of areas within the office. This will include but not limited to:

* Post clerk

* Data inputting

* Query Handling

* Customer Service

* General administrative duties

You will be provided with full training and support throughout your assignment from our Client and also Brook Street.
All applicants are required to hold a Counter Terrorist Check, which can take from 3 to 12 weeks to process from receipt of your application.


* Receive and process incoming and outgoing mail ready for processing.

* Process external mail ensuring that all contents and payment details are recorded accurately and work is batched/streamed correctly.

* Scan documentation and check the scanned image is of an acceptable standard and clear for validation.

* Validate scanned documentation ensuring all information is accurate, correcting information held in the system against original documentation provided

* Send, receive & process customer queries

* Client interface and contact with the public, via face to face, written correspondence or phone.

Key Skills:

To carry out the roles effectively the successful candidate will be able to demonstrate the following:

* Disciplined approach to work load
* Attention to detail
* Excellent communication
* Customer Focus
* Adaptability
* Team work and ability to work alone

Due to the security clearance required you must hold a VALID PASSPORT with at least 6 months before it expires to apply for this role.

Start dates will be confirmed once we have had clearance back but will be throughout Jan - March

For further information or to apply for these roles, please contact us by emailing , alternatively click APPLY.

Due to the volume of applications we receive, if you do not hear back within 7 days, please assume that you have been unsuccessful.


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