Job Description

Are you looking for an exciting opportunity to join a public sector client on a temporary basis?

We are currently looking to recruit a number of people to join the Ministry of Defence as an Admin Officer in Tidworth

The Temporary Worker will provide routine administrative support tasks according to well-established procedures. Examples of work performed will include but not be restricted to:
" Sorting and distributing mail
" Photocopying, filing, posting or proof-reading data
" Answering telephone calls and relaying messages
Typical qualifications and experience:
" Two GCSEs at Grade C or above or equivalent
" NVQ Business Administration level 1 (or suitable administrative experience)
" Basic knowledge of Microsoft Office
" Good communication skills, both oral and written

JOB PURPOSE:
" The Administrator Assistant/Receptionist will work with the Practice Administrator/Chief Clerk based within the Medical Treatment Facility (MTF). The post holder must be versatile with duties to include running/manning the reception when directed, maintaining data on DMICP, managing GP links, answering telephone queries, managing hospital appointments via the e-Referral system, appropriately managing incoming and outgoing mail, scanning and other areas of administration as directed. As the Administrative Assistant the post holder will have a major impact in promoting a positive image of the Medical Facility to patients and other users.
MAIN JOB OBJECTIVES:
To undertake the duties of an Administrative Assistant/Receptionists in providing high quality support in pursuit of the delivery of primary healthcare to entitled personnel.
MAIN DUTIES:
To maintain patient and staff confidentiality in accordance with Patient Confidentiality and Staff Confidentiality Protocols. To sign a copy of the former which lists Caldicott Principles; this copy is to be held by the Practice Manager.
Receptionist duties:
" First point of contact with patients and other MTF users, booking appointments, answering telephones and face to face queries.
" Support GPs/ANP in the process of e referrals, following local protocol.
" Administration support to the clinical staff including the use of Microsoft office, assisting with general typing duties.
" To follow DPHC/Local systems and procedures on all policies, guidelines and directives.
" Maintaining data on DMICP.
" To be responsible for managing GP links for dependants including; Filing medical paperwork and Form FP5Bs as required ensuring that they are folded and sorted correctly as per DPHC protocols.
" Manage requests for insurance claims/FOI/SARs in accordance with DPHC policies and local guidance/directives.
" Appropriately managing incoming and outgoing mail and faxes.
" General clerical duties to include photocopying, shredding of paperwork and scanning/ tasking of documents as per local protocols.
" Be aware of the complaints procedure and refer all complaints to the Practice Manager.
" Cover for other administrative assistants during periods of absence.
" Any other tasks commensurate of the grade or as directed by line management.
" To be familiar with current health and safety at work legislation and to work in such a way as to ensure the health, safety and welfare of all staff and patients within the medical centre.
" Complete all mandatory Training as directed by MOD policy and Line Management.

If you`re looking for an administration role within the Tidworth area then we want to talk to you.