Job Description

Our client located in Fulwood, is seeking an experienced Business Support Assistant to work Monday-Friday for 37.50 hours each week over a Monday - Friday.

The post holder will work as part of a team in delivering an effective service supporting managers and staff across the Nursing & Quality Team.

To deliver an effective and competent level of administration support and consistently deliver a 'client focused' service which promotes good customer services and effective working relationships.


Key Functional Responsibilities

Provide specialist secretarial/administration support and advice to the teams and/or Sector by:

" Taking telephone calls for the department and using initiative to deal with phone calls and messages.
" Sorting and prioritising all incoming mail and e-mail, distributing as appropriate
" Managing the electronic diary for the department, including arranging and changing appointments, prioritising these as appropriate
" Undertaking administrative duties such as photocopying, faxing and mail-out distributions.
" Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
" Organising and planning events as necessary supporting information material.
" Supporting teams in project management and participating in department events.
" Inputting, monitoring and checking data, required for finite and ongoing projects within the teams
" Working with all team members in the collection of information for performance reporting on relevant team projects
" Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously
" Running and collating reports which may include reports to the Board and senior management as required.
" Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team
" Preparing agendas, taking minutes and distributing notes of meetings including typing up of group discussions and interviews as necessary
" To provide administrative support including when appropriate to all team members and the Business Office to support a range of team initiatives
" To carry out other appropriate delegated duties as required