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Admin Assistant - Counter

  • Location:

    Newport, Wales

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £9.5 per hour

  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    20 days ago

  • Duration:

    6 to 9 Months

  • Expiry date:


  • Startdate:

    ASAP - Clearance dependent

Job Description

Brook Street is currently recruiting on behalf of our client who is based in Newport City Centre.

We have multiple positions available for admin assistant - counter.

Contract: Temporary assignment 6-9 months (work volume dependant)

Start date: ASAP (as soon as CTC cleared)

Salary: £9.50 per hour

Hours: The counter assistant roles include alternating shifts on a rota:

Week 1 consists of 3 weekdays 7.45am - 5.45pm and Saturday 7.45am - 3.45pm

Week 2 consists of 4 longer shift week days 7.45am - 5.45pm

Clearance: CTC

Primary Purpose

Counter Service Officers within Customer Service Offices and Centres will contribute to safeguarding identity through managing customers arriving to counter services and carrying out related activities to deliver a world class customer service within the Customer Service Network

Key Responsibilities
* Greet all customers and visitors at reception and provide appropriate assistance
* Effectively organize the daily appointments, welcoming customers, setting expectations, explaining the process, putting customers at ease and handling queries including complaints
* Check customers in for appointment at the appropriate time, complete required checks and establish if applicant is fit for interview
* Plan and prepare for all allotted interviews, ensuring that any required special arrangements are facilitated

Due to the clearance required you must hold a VALID PASSPORT to apply for this role.

To apply, please upload your CV or email with your CV in Word format using the subject 'HMPO Counter Assistant'.

Apply asap as the clearance can take up to 40 days


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