Holiday and Pension
Bristol CL1 Team
30 days ago
Brook Street are currently recruiting for an Executive officer to work for a government client.
This is a temporary for 6 months, likely to be extended
This is full time hours, 37 hours a week, Monday to Friday 9.00-17.00 with some flexibility OFFICE BASED
Pay rate is £14.22 per hour-Paid weekly
This role provides a comprehensive, efficient, and effective range of facilities services. It provides support to the FM team, our local site-based customers, and the wider property portfolio team to meet our corporate and environmental goals. It is a site-based role (requiring occasional (weekly) travel to other sites within the Facilities Hub.
This is a challenging role with priorities and tasks changing daily; the post holder will need to be highly motivated and able to organise their time/workload to achieve the outcomes required. The post holder will be required to:
o Act as an initial point of contact for the team, communicating and filtering information so that advice and support is delivered accurately, and standards and priorities are met.
o Develop and maintain a strong customer focus to enable effective working relationships and partnerships to support environmental goals and maintain a positive reputation.
o Check compliance with environmental, health, safety and legislative standards and service levels through inspection, monitoring and survey work, in order to carry out and support the business plan and environmental outcomes.
o Carry out delegated Site Responsible Officer tasks at specific properties as agreed with the Site Responsible Officer.
o Provide a timely and accurate administrative support service to the line manager / team, ensuring efficient systems are in place to maximise the effective use of line manager's / team's time.
o Organise, maintain and develop information storage and retrieval systems and ensure that information is up to date and readily accessible to facilitate departmental workflow.
o Participate in the development of teamwork plans and deliver any agreed actions effectively, to contribute to business planning and delivery.
Person specification Previous experience essential to the role:
o A Customer Service, Reception or Facilities Management related role.
o Delivery of core Facilities Management support services including provision of postal, reception services and meeting room bookings, managing ordering, stock maintenance and purchase of office supplies, and stationery.
o IT skills (Microsoft Office). The job holder will have to learn in-house systems.
o Building relationships with customers to develop and maintain a positive reputation, service delivery and effective resolution of issues.
o Maintaining good relationships with contractors, suppliers, and other stakeholders.
o Supporting local project management.
o Providing a Helpdesk service to customers.
The role is subject to 3 years' referencing and a basic DBS check.
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.