Job Description

Brook Street are very pleased to be recruiting for HM Land Registry role for within Durham City Centre. The role is for an Associate Local Systems Administrator, working full-time, Monday to Friday, 37.5hrs

The role requires the successful candidates to carry out, but not limited to, the following:

" Support the Local Office LSA with the provision of a high quality, customer-focused IT Support to both office-based and remote-working staff.
" Assist the Local Office LSA with Incident, Request and Asset Management, IT Equipment moves and other extraneous duties.
" Provide additional support for ad-hoc tasks and projects.
" Provide cover for the LSA during periods of absence and/or unavailability Main duties
" Assist the Local Office LSA with Incident and Request Management duties.
" Assist with the scanning of physical IT assets and maintenance of asset management database.
" Provide support for the relocation of IT equipment in accordance with local office requirements.
" Dealing with deliveries and enabling the safe handling and storage of IT equipment.
" Preparing and packaging of IT equipment for delivery to remote users via existing logistics contracts or Local Office home delivery arrangements.
" Assist with the maintenance of local documentation.
" Liaise with 3rd party suppliers where appropriate. ? Adhere to IT Service Management guidelines.
" Participate in and provide support to local IT projects.
" Develop a high-level awareness of local technical infrastructure and key hardware/software components.
" Develop own knowledge of IT support requirements for a local office.
" Build a knowledge of technical support teams and DDT structure

No previous experience or qualifications are required, and a basic understanding of IT is desirable.

You must have:
" A positive and can-do approach to the possibility of change
" Effective communication skills
" Strong Customer Service Skills
" Good organisational skills
" Approach ability and confidence when dealing with staff and managers at all grades
" The ability to set-up and configure desktop and portable IT equipment (training will be provided)
" The ability to follow written technical instructions for a variety of tasks.

The role is for 3 months - possibly extending, Monday to Friday, 8.30am to 5pm, 37.5hrs per week at £11.72/hr.

If this sounds the ideal role for you and would like to apply, then please send your CV in word format to the PSR Team at Durham.

You will be subject to a Standard DBS check and 3 years full referencing. You will also require photographic ID.