Admin Officer 16.00-00.00/00:00 - 08:00
Full training will be given to all successful candidates remotely from home over a two week period between the hours of 9am-5pm. Once this training is completed you will be expected to work a mixture of shifts from home as well as in the office.
We are looking for admin officers to work within one of our large government clients in Manchester City Centre.
These roles are ideal for people who are excellent communicators. The successful candidates will be working 16.00 - 00.00, Monday to Sunday. Rota's will be provided in advance as you will be working four or five days a week. These are full time roles, working 37 hours a week
The pay will be £11.04 base rate up to £17.12 (weekend nights) dependant on shifts
These positions are initially for three months with a view to possible extension.
The roles will be challenging but rewarding in equal measures.
As an Admin Officer, your main role will be taking telephone calls from customers in a contact centre type environment.
Your responsibilities will include:
" Entering precise data quickly and correctly
" Data migration between government systems
" Handling some calls from customers effectively and efficiently
" Handling complex and difficult customer queries and issues, resolving them quickly and efficiently
" Using various computer systems to create/update and maintain customer records accurately
" Using online methods of communication such as webchat, emails etc.
" Providing data and information in a professional and helpful manner
This list is not exhaustive and you`re expected to be flexible in your day to day work.
Full training will be given to all successful candidates. Training will be completed over a two-week period and will be completed remotely from home between the hours of 09.00-17.00 Monday - Friday. You will move on to the evening/night shifts after training so please ensure that you are able to commit to this.
The skills you`ll bring and develop include:
" Communication skills, both written and verbal
" Basic numerical and analytical skills
" Interpersonal skills to support our customers
" Basic IT skills
If you are interested in these positions, please apply online with an up to date CV.