Job Description

The Temporary Worker will provide administrative support. He or she will follow set procedures and will exercise some independent judgment in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:

- Collating and analysing fairly complex information or data, submitting results in a written report

- Overseeing administrative procedures and processes

- Assisting with budget preparation and control, if required

- Acting as a administrative liaison with internal and / or external sources

- Preparing routine correspondence Typical qualifications and experience:

- Five GCSEs at Grade C or above or equivalent (including English Language or equivalent)

- NVQ Business Administration Level 2 (or suitable clerical experience)

- Administrative experience with a good knowledge of and experience in using Microsoft Office

- Good communication skills, both oral and written

Main Duties: (bullet points of responsibilities)

Process requests for changes of address.

Process requests for changes of address for service

Process requests for Certified Office Copies of EP patents

Process requests to record a Licence of Right

Process requests to record a renewal address under Rule 39

Sort and distribute in-coming mail.

On a rota basis monitor the team e-mail account, deal with queries or refer onwards as necessary.