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Admin Officer

Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.


Position: Fines Officer
Location: HMCTS Great Yarmouth
Hours: Monday to Friday - Early Friday Finish
Pay Rate: £10.57 per hour and rises to £11:88 an hour after 12 weeks.


Ready for a new challenge? Our Public Sector Client based in Great Yarmouth is looking for someone with administrative experience and excellent phone and Keyboard skills to join their team as a Fines Officer.


Your responsibilities will include:

  • Collecting unpaid Financial Penalties
  • Making outbound calls
  • Creating payment plans
  • Inputting on to the HMCTS data base
  • Proactively deciding on account matters
  • Organising workloads
  • Managing the office email inbox


The working hours for this role are Monday to Thursday, 8:30am to 5:30pm, and a nice early finish on a Friday where you will finish at 4:30pm. You'll have a 45-minute lunch break, and we offer an hourly rate of £10:57. This role is initially a temporary role but likely to be extended.


Key skills needed: organisation, good decision-making, and basic understanding of Maths & English.


If you're successful, we'll schedule a face-to-face interview at our Great Yarmouth office. If successful, you'll need to provide your Right to Work, 2 proofs of address, and proof of National Insurance.


Apply online now! We'll get back to the successful candidates within 5 days. If you don't hear from us, consider exploring other opportunities with Brook Street.


At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the role's navigation link and your qualifications. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

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