Job Description

Location: Bury St Edmunds
Salary: Hourly rate £12.33 per Hour
Working hours: 9am - 5pm, 37 hours per week.

Are you detail-oriented with excellent communication skills? Our Public Sector Client based in Bury St Edmunds looking for an Admin Officer to join their supportive team!

Working Hours:

• Monday to Thursday: 8:30 AM - 5:00 PM
• Friday: 8:30 AM - 4:30 PM

Key Responsibilities:

• Administration Procedures: Take responsibility for defined administrative processes, ensuring tasks are completed accurately and on time.
• Data Management: Input data into APHA systems, prepare reports, and monitor mailboxes while ensuring the accuracy of documentation.
• Customer Service: Provide exceptional service to stakeholders, delivery partners, and customers. This may involve liaising with farmers, veterinary practices, and laboratories to arrange tests and communicate results.
• Communication: Handle telephone queries, following up on unresolved inquiries while maintaining meticulous records of calls and actions.

What We Offer:

• Free Parking: Convenient on-site parking at no charge.
• Staff Amenities: Access to a small kitchenette and staff room for breaks.
• Weekly Pay

Ideal Candidate:

• Microsoft Proficiency: Strong skills in Outlook, Excel, and Word, along with a good level of IT literacy.
• Organizational Skills: A well-organized approach to tasks, with a focus on accuracy and efficiency.
• Customer Service Orientation: A commitment to understanding and meeting the needs of internal and external clients.
• Flexibility and Adaptability: The ability to respond positively to changing demands and priorities.

Person Specification:

• Proven experience with Microsoft Office applications.
• Strong communication skills, both verbal and written.
• Proactive attitude towards work and problem-solving.

Attention to detail in data entry and document management.

Apply:

To apply, submit your application online. Successful candidates will need to provide necessary documentation, including a valid passport, proof of addresses, proof of NI, and undergo a DBS check and three years referencing.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.