Our Public Sector client based in Norwich, is seeking temporary Customer Service Handlers to join their team on a full-time, temporary basis. The rate of pay is £8.36 for the first 12 weeks, rising to £9.59 after. Holiday entitlement and pension scheme available.
The role will be providing support over the phone on the help-desk for County Court enquiries. This will include, but will not be restricted to;
- Answering incoming calls
- Resolving queries
- Updating databases
- Record management
- Providing assistance and relevant information
- Complaint handling
- Making outbound calls where needed to follow up queries
The ideal candidate will be able to work in a busy environment, dealing with a high volume of calls.
You will be required to have excellent Customer Service and communication skills.
The rate of pay is £8.36 for the first 12 weeks, rising to £9.59 after.
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For additional information please contact Agne on 01733 310855.