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Admin Officer

  • Location:

    Ipswich, Suffolk

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    Up to £12.88 per hour

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Startdate:

    24/05/2021 19:08:43

Job Description

In line with government guidelines the vacancies are currently working from home. When normal service resume, there might be a need to transition to hybrid working. Should this be required, we will provide you with a full notice.
Our client is seeking an Admin Office to join their team on a full-time, temporary basis.

This is a fantastic opportunity to be part of a team that both protects and enhances the UK economy. The work is varied and rewarding.

The client operates 8am to 8pm, seven days per week which involves shift patterns. There are varied shift lengths totalling on average 37hrs per week (excluding break times), as well as weekend working of 2 out of 4 weekends with circa 4 Bank/Public Holidays.

The rate of pay is £12.88 an hour. Holiday entitlement and pension scheme available.

You will be responsible for supporting delivery of the current policy, including but not limited to:

" Preparing case files to criminal justice standards for supporting of prosecution cases as necessary.
" Ensuring data is submitted to central Home Office within set timeframes.
" Responsible for the accurate transfer of quality data gathered by Border Force frontline officers to relevant databases.
" Have responsibility for the timely and accurate transfer of data on to a database and for making referrals for offences for possible carrier prosecution
" Managing shared inboxes and taking appropriate action in a timely manner.
" Quality Assure all incoming FPNs and deciding whether to issue or reject
" Keeping payment records accurate and up to date
" Managing complaints from members of the public in a professional and timely manner.
" Adhering to data protection
" Providing exceptional customer service

You will be required to have excellent organisational skills, take a systematic and methodical approach and prioritise work effectively and efficiently within deadlines.

You must be able to work as part of a team and support colleagues to meet their priorities by having a flexible approach to workloads.

The ideal candidate should have excellent Excel and Office 365 skills, ability to analyse data and produce accurate reports with the ability to monitor and review systems to spot patterns and trends, to anticipate risks.

The rate of pay is £12.88 an hour. Holiday entitlement and pension scheme available.

Apply online today! Should you be shortlisted to the next stage you will be contacted within 5 days.


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