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Admin Officer

Job Description

A temporary, full time Admin Officer role has become available to work within a Government department. The role will be paid at £10.88 per hour and is due to start in as soon as clearance comes through. The hours of work are Monday to Friday 8:30am - 4:30pm

These roles are to start in May 2021 and onwards pending counter terrorism clearance.

Key Responsibilities may include:

    • Provide administrative support to the regional team
    • Undertake a range of administrative tasks such as file movement and tracking, logging correspondence, issuing decision letters
    • Answer public enquiries on core business matters.
    • Preparing claimants files for interview/decision by establishing where barriers exist and working to clear these.
    • Maintaining records on Casework IT systems
    • Scanning casework files and correspondence and uploading onto storage platforms.
    • Drafting responses to letters/emails sent by claimants and representatives.
    • Working with casework teams across the country to arrange appointments for claimants.
    • Serving documentation to claimants and representatives for decisions.
    • Preparing casework files for appeal.
    • Reviewing files prior to sending these to storage and other teams.
    • Meet and Greet customers as they arrive in our office for interview and liaise with other staff.
    • Undertaking enrolments of customers, also including fingerprints and photos.
    • Conduct operating mandate checks on cases within specified time frames
    • Monitor and update local spreadsheets accurately
    • Statistical reporting

To apply for the role you must hold a valid passport and must have lived in the UK for longer than 5 years. This role requires a counter terrorism security clearance that the would process for you if successful. Please apply directly through the advert and you will be contacted by our consultants if successful.

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