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Admin Officer (AO)

  • Location:

    Basildon, Essex

  • Sector:

    Admin & Secretarial

  • Job type:


  • Salary:

    £9.06 - £9.78 per hour + + holiday pay, benefits, pension

  • Contact:

    Matthew Heggaton

  • Contact email:

  • Job ref:


  • Published:

    3 months ago

  • Duration:


  • Expiry date:


  • Startdate:

    May 2021

Job Description

Immediate opportunities are available with our government based client within the courts, who are looking for Administrative Officers.

Pay - £9.06 - £9.78 ph

Location - Basildon, SS14 2BU

Full time hours, 37 hrs pw

Monday - Friday

The successful candidate will provide customer service and administrative support. The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:

- Call Handling - managing the telephone help desk for the courts
- Collating and analysing fairly complex information or data, submitting results in a written report
- Processing of applications, fee accounting and cashier duties, processing orders, IT data input
- Overseeing administrative procedures and processes
-Liaison between Courtroom, judiciary, public
- Processing correspondence, processing orders, IT data input
- Acting as a administrative liaison with internal and / or external sources
- Preparing routine correspondence

Typical qualifications and experience:
- Five GCSEs at Grade C or above or equivalent (including English Language or equivalent)
- NVQ Business Administration Level 2 (or suitable clerical experience)
- Administrative experience with a good knowledge of and experience in using Microsoft Office
- Good communication skills, both oral and written

What we'll need from you:

Customer focused and able to deal with customers compassionately
Resilience, able to work in high pressurised environments
Availability for the full duration of your assignment
Proof of your right to work in the UK and DBS clearance in the last 3 months
Able to work in an office environment where social distancing will be adhered to
If you are interested, please don't hesitate to apply now and our team will be in touch.

The role is subject to a DBS check and 3 years referencing. If you are interested in the role please apply below.


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