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Admin Officer (AO) - Band E

  • Location:

    Derby

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    Up to £11.88 per hour + paid holidays and pension

  • Contact:

    Melanie Lewis

  • Contact email:

    [email protected]

  • Job ref:

    HU3513/HMCTSAO_1718624571

  • Published:

    about 1 month ago

  • Expiry date:

    4/07/2024

  • Startdate:

    ASAP

Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.


Temporary Administrator Position - until end of September 2024 with possible extension


Full Time Monday to Friday 37 hours per week - £11.88/hr


Brook Street are currently recruiting admin officers for Derby County Court. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you.


As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users.


Duties may include but not be limited to

* Creating and updating records on an in-house case management system.
* Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges.
* Dealing with customer queries either by telephone or face-to-face.
* Listing and preparing cases for hearing.
* Clerking and ushering hearings taking place by video conferencing and those attending in person. Liaison between the Judiciary, legal professionals and the parties in civil and family cases.
* Facilitating telephone hearings.
* Sending out invitations for "Teams" meetings and our own in-house video conferencing system.
* General ad-hoc office duties including post room and archive filing.


Required Skills


" Good accurate typing/data entry skills
" Excellent communication skills both verbal and written
" Good strong working knowledge of Microsoft Packages
" Ability to follow instructions
" Ability to work as part of a team but also able to work independently
" Attention to detail and ability to prioritise workload

This is a temporary role to run until the end of September 2024, possibly extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check


Full training will be given.


Please apply for the role online with your CV in word format. Due to the number of applications we may not be able to respond to all applications.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

We recruit on behalf of some of the country's best-known organisations across all industry sectors, as well as being a preferred and sole supplier for various Government departments.

We are located across 30+ high street locations, making hiring and job searching more personal. Our nationwide reach means we can engage with job seekers and employers in person, allowing us to tailor our approach to their unique requirements perfectly.

For further details on any of our vacancies, please contact your local Brook Street branch. Details can be found on our website.

Please note due to the high number of applications we receive, please assume that you have been unsuccessful if you do not hear within 7 days

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