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Admin Officer (AO) - Band E

  • Location:

    Chelmsford

  • Sector:

    Admin & Secretarial

  • Job type:

    Temporary

  • Salary:

    Negotiable

  • Contact:

    Lainey

  • Contact email:

    Jobboards.admin@brookstreet.co.uk

  • Job ref:

    HM1257_1614608588

  • Published:

    about 3 years ago

  • Duration:

    3 months

  • Expiry date:

    12/04/2021

  • Startdate:

    08/03/21 14:19:00

Job Description

We`ve got a great opportunity for a role within the Chelmsford Courts sector, to join a fast-paced office, working as part of the telephone helpdesk. Working with a professional team, you`ll be based in Chelmsford and will enjoy being part of a company with a great work life balanced.

The successful candidate will provide customer service and administrative. He or she will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:
- Call Handling - managing the telephone helpdesk for the courts in Essex
- Collating and analysing fairly complex information or data, submitting results in a written report
- Processing of applications, fee accounting and cashier duties, processing orders, IT data input
- Overseeing administrative procedures and processes
-Liaison between Courtroom, judiciary, public
- Processing correspondence, processing orders, IT data input
- Acting as a administrative liaison with internal and / or external sources
- Preparing routine correspondence
Typical qualifications and experience:
- Five GCSEs at Grade C or above or equivalent (including English Language or equivalent)
- NVQ Business Administration Level 2 (or suitable clerical experience)
- Administrative experience with a good knowledge of and experience in using Microsoft Office
- Good communication skills, both oral and written

The role starts at minimum wage for your age and increases to £10.32 after 12 weeks.

All offers are subject to 3 years referencing checks and a DBS

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