Job title: Video hearing administrator
Location: Preston city centre
Rate: £9.06 rising to £9.87 (After 12 weeks)
Working hours: 37 per week (Mon - Fri Loosely based around 9.00 - 17.00) flexible for occasional Saturday
Start date: 26/04/21
End date: 30th September 2021
Please note this may be subject to extension
This position is subject to undertaking a Basic DBS
Prepare for CVP hearings with timely invitations to the booking that you have made on the caseload of the court
To share details on how to operate the CVP hearings with parties and act as their first line support on technical issues
To liaise with court colleagues as to requirements for CVP hearings, Identify solutions to frequently occurring ongoing issues and to work with the team to share knowledge.
To undertake administrative duties in the court office dealing with the casework, producing court orders, taking telephone calls and administering email boxes. Dealing with customers and supporting the work of the court
Work also involves use of various IT systems upon which training will be given
The tasks are straightforward, regulated by well-established guidelines and/or detailed instructions.
Admin staff work within a team with regular management support and are responsible for their own time
Customer service and IT skills are essential to this role along with being able to work as part of a team.