Job Description

Brook Street are currently recruiting for an Admin Officer to work with in a large public sector client within the legal sector within the Darlington area

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently


LONG TERM CONTRACT, £11.28 per hour
Monday to Friday, 37 hours per week


To succeed in the role, you will have the following skills and attributes:


Must have experience of working with a team
Customer Service as your number 1 priority
Excellent communication skills (both oral and written)
Proficient in systems as well as prepared to learn new in-house systems
Internet savvy - happy and comfortable negotiating your way around systems and folders

The role is as an Administration Officer supporting the business dealing with both internal and external customers. Duties will include, but not be restricted to:


" Call Handling experience is essential for this role
" Dealing with written queries and Emails
" General Administration
" Reviewing Case Files and Preparing Briefs within specific timelines
" Creating and updating records on the in-house computer system
" Data Entry
" Ad Hoc duties as and when required by the client

The successful candidates needs to have knowledge of Microsoft software such as word and excel

Please note all shortlisted will need to provide full eligibility documents for the enhanced DBS process check