Job Description

Administrative Officer

Location: Hybrid - Centre City Tower office (Birmingham) + Local Probation Office
Hours: Full-time (37 hours) | Monday-Friday, 9am-5pm or 8am-4pm (flexibility needed)
Contract: Temporary until November 2025 (May be chance of an extension)
Pay Rate: £12.21 per hour (Paid on a weekly basis)

Looking to build your experience in a vital public sector role?

Want to make a difference behind the scenes of the UK justice system? We're looking for an organised and detail-oriented Administrative Officer to join our Probation Notification Actioning Project Team.

This is a fantastic opportunity to work in a fast-paced, purpose-driven environment where your accuracy and communication skills will make a real impact.

Please note: this role involves repetitive tasks and is well-suited to individuals who enjoy structure, consistency, and routine work.

What You'll Be Doing:

• Managing a busy system where prison appointment notifications are received
• Responding to enquiries that may come through with the notifications
• Processing appointment data and entering it accurately onto various internal systems and spreadsheets
• Liaising with providers to confirm attendance where needed
• Meeting tight deadlines with a strong eye for detail

This is a fully computer-based role that requires strong attention to detail and the ability to follow established processes consistently.

Working Pattern:

• Training Period (Fully Onsite): Centre City Tower office (Birmingham) there isn't a set time for training, this could be a month or so
• Post-Training Hybrid Model:
• 1 day per week at Centre City Tower office (Mondays)
• 2 days per week at a local probation office (flexible based on your location)
• 2 days per week working from home

What You'll Need to Succeed:

• Solid Excel skills and general IT confidence
• Strong communication and teamwork abilities
• Excellent attention to detail and accuracy
• Ability to manage a consistent workload and meet deadlines

Apply Online

If you're organised, reliable, and ready to contribute to a high-impact administrative team - we encourage you to apply online today. Due to high volumes of applications, only successful candidates will be contacted.

Successful candidates will need to complete our public sector compliance; this will include a Basic DBS check.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.