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Admin Officer - Band E x12

  • Location:

    Birmingham, West Midlands

  • Sector:

    Contact Centre

  • Job type:


  • Salary:

    Up to £10.12 per hour

  • Contact:


  • Contact email:

  • Job ref:


  • Published:

    4 months ago

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:


Job Description

My Public Sector client is currently recruiting for 12 Admin Officers based near Five Ways Island.

This role is mainly a customer-facing role, where you will provide an accessible and inclusive service to users, providing clear guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users.

This is a temporary on-going position which is due to end in December 2019 - please note that this may extend depending on business needs but this is not something we are in a position to guarantee.

You will be required to work 37 hours per week over Monday - Friday. The client is looking for individuals who are open to work between the hours of 11:00 - 19:00 or 12:30 - 20:30.

For the first 12 weeks of the assignment, you will be paid Applicable NMW but this will then rise to £10.12ph on your 13th week of work.

The role is subject to clear referencing and a Basic DBS check.


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