Job Description

We are looking for admin officers to work within one of our large government clients in Manchester City Centre.

These roles are ideal for people who are excellent communicator. The successful candidates will be working either 4pm until Midnight or Midnight until 8am Monday to Sunday. Rota's will be provided in advance as you will be working four or five days a week.

The pay will be £8.95 per hour rising to £13.87 for shifts between 00.00 and 06.00. These positions are initially for three mnths with a view to possible extension.

The roles will be challenging but rewarding in equal measures.

The role
As an Admin Officer, your main role will be taking telephone calls from customers in a contact centre type environment.

Your responsibilities will include:
" Entering precise data quickly and correctly
" Data migration between government systems
" Handling some calls from customers effectively and efficiently
" Handling complex and difficult customer queries and issues, resolving them quickly and efficiently
" Using various computer systems to create/update and maintain customer records accurately
" Using online methods of communication such as webchat, emails etc.
" Providing data and information in a professional and helpful manner

This list is not exhaustive and you`re expected to be flexible in your day to day work. Full training will be given to all successful candidates. Training will be completed over a seven week period and will be completed between the hours of 09.00-17.00 Monday - Friday prior to moving on to the evening/night shifts so please ensure that you are able to commit to this.

The skills you`ll bring and develop include:
" Communication skills, both written and verbal
" Basic numerical and analytical skills
" Interpersonal skills to support our customers
" Basic it skills

If you are interested in these positions, please apply online with an up to date CV.