Job Description

Have you got strong admin experience, able to prioritise your own workload, good attention to detail and always wanted to work within the civil service? then this could be the job for you!

The Ministry of Justice - Admin Officer
Location: Bradford Phoenix House (office working)
Hours: Monday - Friday (37 hours) Office opening hours are 07:30am to 18:30pm (flexible start/end times to accommodate hearings)
Pay: £11.88Ph

This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements.

Role Overview:
We are currently recruiting for a full time Administration Officer to join the Team at the Bradford Phoenix house court with our client, The Ministry of Justice based in Bradford. The role will include working as part of a flexible team where the main focus will be cases relating to immigration. This is a very interesting role, carrying out effective and efficient administration and customer care support to the courts. You would need to provide administration support ensuring staff & service users are supported through efficient processes.

The ideal candidate will need to be comfortable using the Microsoft suite and IT, especially laptops, audio and video equipment. Be able to organise their day in line with Judicial requirements and able to deal with Appellants, Legal Representatives and other Tribunal users in person, e-mail/post/video and Audio calling in a professional manner at all times. The roles will include clerking more than 1 hearing simultaneously, using the CVP platform, and ensuring administrative support to the hearings. The hearings can start at 9:00am and may finish after 5:00pm so a flexible approach would be needed.

Responsibilities include:

• Receiving and distributing information and communications in an appropriate manner e.g telephone, paper, e-mail
• Preparing, maintaining and collating records, files & management information in accordance with the standards required
• Ability to communicate with a wide range of individuals
• General office/administration duties required
• Typing Court Orders
• Organising Court applications in the County and Family Court
• Clerking in the Courts
• Dealing with customers face to face
• Taking phone calls

What we are looking for:

• Excellent customer service skills and ability to speak confidently within a team- Ability to work as part of a team and on own initiative
• Ability to deal with challenging customers
• Someone looking for Long-Term temporary employment
• Excellent sickness record
• Strong communication skills (verbal & written)
• Ability to work under pressure
• Ability to multitask
• Quick learner

*Please note working for the Ministry of Justice will require you to have photographic ID. This can be a Full-length Birth Certificate supported by a driving or provisional licence in your current address OR an in-date passport*

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

If you are interested in this role, please apply now!