Job Description

The Parole Board

Admin Officer

Have you ever wanted to work within the civil service? Are you confident in your administration and customer service skills? If so, then please read on as we are looking for a candidate to join our client The Parole Board as an Admin Officer

• Hours: Monday - Friday 37 hours a week
• Location: Hybrid Leeds/ London
• Hybrid 1 day in the office
• Temporary contract until end of June possibility for extension
• Pay: £10.57 per hour to £11.88 per hour after 12 weeks.

Role Overview:

The duties and responsibilities of the new team member would include:

-Identify and issue Parole Board Third Party Directions using Outlook and a tracker. (This mainly comprises identifying reports due from the police and other third parties)
- Ensuring directions are issued in a timely manner to ensure deadlines are met.
- Liaise with internal and external stakeholders to progress directions. i.e - Sending/forwarding emails to Police Forces.
- Support colleagues with queries with questions, providing cover when required.
- Liaising with the Third-Party directions Case Managers and the Team Leader to provide updates on status of reports.
- Proficiently use Microsoft word, Excel and Outlook.
- Query un-realistic deadlines with internal and external Stakeholders to manage expectations.
- Analysing large amounts of material to identify key parts of information necessary to progress directions.
- Dealing with urgent enquires

-Mailbox management

Experience required for the post:

• Ability to work well within a team
• Experience in using Microsoft programmes
• Adaptable to change
• Ability to follow processes, policies and guidelines
• Be detail-focused and accurate
• Accurate email communication and data entry skills (e.g., in Excel)
• Experience in relaying complex information in a simple, digestible format at all levels - i.e., for stakeholders or service users to be able to easily understand.
• A DBS check will be conducted for this position

About Us

We recruit on behalf of some of the country's best-known organisations across all industry sectors, as well as being a preferred and sole supplier for various Government departments. We are located across 50+ high street locations, making hiring and job searching more personal. Our nationwide reach means we can engage with job seekers and employers in person, allowing us to tailor our approach to their unique requirements perfectly.

For further details on any of our vacancies, please contact your local Brook Street branch. Details can be found on our website.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

If this sounds of interest to you then please apply now!