Job Description

Admin Operations Support Agent

Immediate start available

Working hours: Monday to Friday 06:00 - 15:00, 11:00 - 20:00, 12.30 - 21.30 or 21.15 - 06:15
Tuesday to Saturday 07:00 - 16:00
Location: Huntingdon
Salary: £11.27 - £12.74 per hour

Looking for a new exciting, challenging role?

As an Admin Operations Support Agent you be working in a fast-paced environment and adhere to strict time-lines and deadlines. Being part of the team, you will ensure that customers` urgent packages get to the right place, on time. You will be providing customers a high-quality customer service and making every experience outstanding.

Skills for Admin Operations Support Agent:

• Answering incoming calls from customers in relation to collection requests, along with delivery queries
• Sorting and allocating premium and distance deliveries
• Checking and investigating failed deliveries/collections
• Prioritising and re-allocating failures for the next day delivery as required
• Inputting data into our tracking system
• Maintaining clear and effective communications, collaboration with the team and managers and other depots
• Following processes, procedures, and controls as well as external regulatory requirements

Company Benefits:

• Competitive salary and benefits package
• Full training will be given
• Career opportunities for those who are keen to progress in a supportive "can do" and rapidly expanding environment
• Joining a company with excellent culture and philosophy

Application requirements:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organisation Skills
• Interpersonal Skills
• Problem Solving Skills
• General Administration Skills

If you`re interested in this role and would like to have a chat more in detail regarding this vacancy, please do apply with you up to date CV. We aim to get back to all applicants within 1-3 working days. You can contact Charlotte on 07483 927710 or .