We are looking for an enthusiastic candidate, with excellent communication skills, word processing skills, the ability to work independently and who will provide support to the team with a variety of duties.
The postholder will provide high quality project, service and administrative support, undertake reporting of information to support delivery and is a key member of the team whose overarching goal is to support a large team of clinical and managerial staff to improve health outcomes for people in Wessex.
Key Job specifics and responsibilities
*Support the Wessex Clinical Network in organising workload and meetings, (this will often be by phone and email as staff will at times be working remotely, with hot-desk arrangements at NHS England (Wessex) offices).
*Arrange meetings, support preparation of, and circulate agenda/relevant paperwork for meetings, taking formal minutes and chasing actions etc.
*Ensuring all correspondence is accurately and appropriately presented, this includes proactive management of emails as well as drafting replies / responses to correspondence
*Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously
*Working with all team members in the collection of information for performance reporting on relevant team projects
*Communicate with staff, colleagues and the general public to ensure a customer focused and responsive service is provided to telephone and personal callers
*To lead the organisation of events including education and training sessions as well as conferences. This will include advertising the sessions, sourcing venues (and supporting equipment), arranging refreshments, ensuring delegate packs are available
*To support effective network arrangements which are embedded in the NHS adding value to patients, professionals and constituent organisations
*Working together with other administrators/PA's within the Clinical Network to provide an effective network of communication including dealing with visitors to the base and being flexible to cover other administrators' general duties on the base.
- Good word processing and typing skills
- A minimum of five years general secretarial/office experience
- Good organisational skills
- Knowledge/experience of working in the NHS
- Able to work with a range of professionals directly, and by phone, email etc.