Job Description

Npower - Administration Officer
Location: Seacroft, Leeds LS14
Hours: 37 hours a week Mon-Fri (6 Months with possibility to extend)
Pay: £10.33 per hour

Role Overview:
We are currently recruiting for 3 Full time Administration Officers to join the team within the Customer Services Department with our client, Npower. The role will include working within a flexible team scheduling and planning incoming work to the appropriate engineers. This role will consist of roughly 90% Administration & 10% Calls.


Responsibilities include:
- Answering telephone and direct calls as appropriate
- Receiving and responding to email messages
- Scheduling and planning incoming work to the appropriate engineer
- Developing reports as requested
- Performing research as needed
- Scheduling meetings
- Acting as communications relay (making sure all parties receive necessary information that the information is accurate
- Making travel arrangements for meter operatives
- Creating and reconciling the expense reports


To be considered for this role the right candidate will have the following skills:
- Excellent organisational skills
- Ability to work under pressure and within a fast-paced environment
- Proficient use of Microsoft Excel and other programmes
- Strong communication skills (verbal & written)
- Good telephone manner
- Be able to demonstrate good team working skills
- Be committed to continuous improvement


In return the client can offer the following:
- Free on site parking
- Spacious cafeteria for lunch breaks
- A company with a green approach to the environment!
- Casual/smartly dressed office
- Flexi-working

If you are interested in the role and have the correct experience, please click apply!