We have a great new full-time opportunity within the Aldershot area, to join a fast-paced office, working as part of the admin team. Please note: this position is based on a TEMPORARY CONTRACT.
The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:
o Prepare, maintain, and collate case and other records, files, and management information, in accordance with the standards required.
o Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
o Provide cover for an effective and efficient reception and telephone enquiry service
o Act as single point of contact within unit for specialist area of work as required
o Deal fairly, effectively, and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
o Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
o Carry out enforcement administration as required.
o Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
o Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
o Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
o Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
o Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
o Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
Pay rate: £9.56/hour, Monday to Friday role - 37 hours per week, 3-month assignment, extension possibility
Basingstoke Probation, 1-3 Alencon Link, Basingstoke, RG21 7SB.
*The offered candidate is subject to a vetting - Enhanced DBS clearance and an activity check for the last 3 years.