Job Description

Administrative Officer - Birmingham City Centre

Monday to Friday, 9:00am-5:00pm (some flexibility required)
£12.21 per hour
Temporary assignment with potential to extend
Initially fully onsite - hybrid working available after training (60% onsite)

Are you highly organised, detail-focused, and a confident communicator? We're recruiting an Administrative Officer to support a busy Public Sector department in the heart of Birmingham.

Key Responsibilities:

• Accurate data entry and maintaining records
• Handling correspondence via email, letter, text, and phone
• Conducting searches for deposits, transfers, and case numbers
• Answering and making telephone calls professionally
• Using MS Outlook, Word, and Excel effectively
• Supporting wider administrative tasks as needed

What We're Looking For:

• Strong written and verbal communication skills
• A confident and clear telephone manner
• Proficiency with Microsoft Office, especially Outlook and Word
• A flexible and reliable approach to work

Important: This role requires a DBS check and three years of references.

How to Apply:

If you're ready for a new challenge and meet the criteria above, apply online today.
Please note: Due to the high number of applications, we may only contact shortlisted candidates.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.