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Administration Officer (Full Time)

Job Description

Brook Street is the chosen recruitment partner to Public Sector employers throughout the UK.
We have an ongoing temporary position for an Admin Officer in Cardiff on a full-time basis (Monday to Friday, 37 hours). These roles are customer-facing and office-based, in a Covid secure office close to the city centre.


To be considered for this role, applicants must have/be:
o Strong Administrative Skills
o Good communication skills
o Excellent IT skills - especially familiarity with MS Word + Excel
o Professional and customer-focused


Brief description of duties and any skills required:

o Meeting and Greeting Customers as they arrive
o Undertaking Biometric Enrolments
o Overseeing inboxes
o Answering queries (telephone/written correspondence/face-to-face)
o Allocating cases to Decision Makers where applicable
o General photocopying and filing
o Statistical reporting
o Creating case files
o General ad hoc office duties

The successful candidate will be working in a secure environment which requires a high level of background and clearance checks. This will include CTC Clearance, Reference Checks (Employment, Education and any gaps) (3 years), Address checks (5 years) and may involve us obtaining character references and/or other evidence to cover periods of unemployment.

Once the successful candidate has been offered the role, these checks will commence. These normally take anything from 7 days to 28 days, depending on how quickly we can obtain this information for clearance.



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