Job Description

A role has become available to work full time in a temporary position in Southport, as an Admin Assistant. It's for a minimum of 3 months with possible extension. The pay rate is £8.72 per hour.
You will be working 37 hours a week, Monday to Friday.
Key Responsibilities;
o Resolve incoming e-mail enquiries relating to Passport applications/Certificate orders, within the established Service Level Agreement timescales.
o Provide advice and guidance on a range of complex nationality and eligibility enquiries to customers, to safeguard the customer experience through the effective implementation of standards, policies and processes.
o To develop and maintain knowledge of legislation, policy, procedure and security guidelines.
If this is something you are interested in please apply online.