Administrative Officer (AO)

HM Courts & Tribunals Service (HMCTS) - Civil Team

Location: Trident House, Little St John Street, Chester, Cheshire, CH1 2SN

Pay Rate: £12.86 per hour (first 12 weeks), rising to £13.25 per hour thereafter
Hours: 37 hours per week, Monday to Friday, 9:00am - 5:00pm
Working Pattern: Fully Office Based
Assignment Length: Until 31 March 2027
Potential for Extension: Yes
DBS Requirement: Basic DBS Check (to be provided by Brook Street for successful applicants)

About the Role

Brook Street is currently recruiting for an Administrative Officer on behalf of HM Courts & Tribunals Service (HMCTS) to join the Civil Team at Chester Civil and Family Justice Centre.
This is an excellent opportunity to work within a government department, providing essential administrative support and contributing to the smooth running of court services.

Key Responsibilities

• Preparing papers and files for court hearings, tribunals and meetings
• Producing and processing court documents
• Creating and updating records on internal systems
• Carrying out accurate data entry and record management tasks
• Drafting standard letters and correspondence
• Clerking Civil and Family Court hearings and tribunals
• Assisting court users and members of the public with general enquiries
• Providing general administrative support to the wider team

What We're Looking For

The ideal candidate will have:

• Previous administrative experience
• Strong organisational skills and attention to detail
• Good IT and data entry skills
• Excellent written and verbal communication skills
• The ability to prioritise workloads and meet deadlines
• A professional and customer-focused approach
• The ability to work effectively both independently and as part of a team

Why Apply?

• Opportunity to gain valuable experience within the Ministry of Justice
• Long-term temporary assignment
• Competitive hourly pay with an increase after 12 weeks
• Potential for assignment extension
• Supportive and professional working environment

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.