Administrative Officer

Administrative Officer (AO)
Location: 9 Acton Lane, Harlesden, London, Greater London, NW10 8SB

* Pay Rate: £15.59PH
* Full-time, office-based role working Monday to Friday, 9:00am-5:00pm
* Training is provided
* Level of Clearance Required: Basic DBS (costs covered by the hiring process)

Are you looking for a role with real purpose-where your day-to-day work helps deliver justice and supports people at important moments? Our Client is hiring an Administrative Officer to help keep the court running smoothly, balancing essential usher duties with reliable, service-focused administration.

What you'll be doing:
* Act as a first point of contact for court users involved in hearings, including meeting members of the public and legal representatives
* Prepare court/hearing rooms and clear down at the end of the day to ensure everything runs efficiently
* Collect and deliver files and bundles to the judiciary and clerks, ensuring the right papers are in place
* Support the smooth flow of court work through accurate administration and timely coordination
* Maintain and update records, databases, lists, manuals and documentation (including standard letters, forms, orders and registers) using electronic and paper systems
* Operate recording equipment and maintain records of hearing recordings where required
* Handle correspondence tasks such as copy/audio typing, completing standard letters/forms, and straightforward drafting (e.g., acknowledgements, receipting and confirmations)
* Manage post handling-opening, sorting, distributing and dispatching-along with stationery and stock monitoring
* Answer telephone calls and deal with standard enquiries, passing messages appropriately
* Call people into court/hearing rooms in priority order and liaise with relevant colleagues as needed
* Support with booking rooms and using electronic diaries, including travel arrangements where required
* Remain calm and professional in regulated processes, including situations that may be unexpected, while following well-established guidelines

What you'll bring:
* Experience of working in a busy office environment
* Confidence using a computer at the level required for the role
* A service mindset and the ability to communicate professionally and sensitively with people from all walks of life-some of whom may be vulnerable and under stress
* The ability to react quickly, follow procedures firmly, and keep court administration accurate and up to date
* Comfort working flexibly as needed within the role, with ad hoc support across other locations as required

If you're committed to public service and want a role where you can make a genuine difference, we'd love to hear from you. Apply now to be considered for this Administrative Officer position with Our Client.

Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.