Job Description

Our public sector client is looking for a temporary worker to join their team as a team leader.

This is initially a temporary role until 31/03/21 with the chance of being extended. It is a full time role, Monday - Friday, 37 hours a week. This role will be paying £13.01 per hour.

Your day to day duties will include but not be restricted to:
- Managing and planning the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary and management,
- Lead and manage a team of staff ensuring that its members are organised and fully skilled to meet their work objectives, using lean TIBs, SOPs and other continuous improvement tools,
- To assist in the delivery of performance against targets

As a team leader you will be:
- Lead the implementation of efficient and consistent administrative procedures,
- Managing resources,
- Monitoring performance,
- Conduct reviews of procedures and work practices,
- Provide written and verbal advice to staff and HMCTS users,
- Contribute to delivery of operational, performance and service standard targets,
- Communicating with the delivery manager when needed,
- Working with staff to ensure casework is appropriately managed,
- Identify and implement solutions to local problems and reporting them to the cluster delivery manager

If this role is something you would be interested in please apply. The successful candidate will be subject to a Basic DBS check due to the nature of the role.