Job Description

Are you looking for a new and awarding career ? Maybe looking for that next step? We have a great company recruiting for Administrators, offering interviews this week for a permanent role that can offer great career progression. Also , offering hybrid working, a chance to grow an develop and be part of something big!! If you are looking for you`re next step then email your CV today!

The Southampton office is an extremely busy and exciting office, it is the main point of contact for the teams across the country out on site delivering schemes of work digging holes and laying new Virgin Media cable. We work on planned and reactive works in this office, we liaise with the local councils and the client to ensure the works are delivered in a safe and timely manner.

MAIN KEY RESPONSIBILITIES
" Perform to set client KPIs/SLAs
" Undertake training for own development
" Manage personal and group emails
" Build and maintain relationships with internal and external stakeholders
" Provide excellent customer service to internal and external customers both verbally and in writing
" Generate reports on a daily basis on existing works and manage the reports with our field teams
" Jeopardy manage task completion dates to meet SLAs and KPIs by seeking resolution to problems and proactive escalation
" Interact with multiple client systems to update clients and raise issues
" Validate information received ensuring it is fit for purpose and meets stakeholder requirements
" Comply with all company policies
" Ask questions to build personal knowledge
" General office duties as required

Please call Holly now on 07483 923716 for more details.