Job Description

Do you have experience working in an office environment? Maybe you have customer service experience. If so, then our client has an exciting job opening working as a temporary Case Admin in Bury St Edmunds Probation Office. The role would include but not limited to:

• Updating various database
• Producing documents and reports
• Organising, keeping to and reminders re deadlines
• Working within a pod model but expectations of shared team cover for sickness and annual leave
• Answering inbound calls from the public & professionals
• Answering internal calls
• Reception cover when required

If successful, you would work Monday to Friday 9am - 5pm with possible occasional late-night cover if sickness occurs within the reception team. This would be by 8.30pm at the latest but could finish earlier. There is also a possible option to work from home one day a week once fully trained. The office is busy but friendly and designed in an open plan setting where the admin team all sit together. The role is temporary however it is a long -term role with possibility of a minimum of 6 months.

What are they looking for? The client is looking for someone who has IT skills with basic knowledge of folder and document use. Along with experience of using databases and good interpersonal skills. On the job training will be given alongside with some elearning. The pay rate is £9.65 per hour. National Minimum wage for under 25s applies.

Please apply online if you are interested in this position and if successful, we will be in contact.