Job Description

Notice Processing Officer

Monday - Friday 08.30 to 17.00 with 60minute lunch break

My client is looking for an administrator to process parking fines and Bus lane fines for the UK and Scotland

You would be working for a company with award-winning services; utilisation of proven, yet leading edge, technology, the company now has the UK's largest client portfolio in civil enforcement

This role is offered on a temp - perm basis

You will be required to take in-bound and out-bound calls, of which a majority would be in-bound. You will be working in a team of 8-9 members, and as a team take around 500 calls per week.

You will need to check all evidence of the parking or traffic related offence, to ensure the number plate recognition is correct and also the offence was caused.

You will be targeted on response times and call monitoring

The ideal candidate for this role will be;
Outgoing and confident
Resilient
Supportive

You will need to have;
Customer service experience
Letter writing skills
Attention to detail
Public sector experience adventurous although not essential

Please send you CV

If you would like any more information feel free to contact Natalie / Victoria 01604 637495