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  • Location:


  • Sector:

    Admin & Secretarial, Contact Centre, Customer Service

  • Job type:


  • Salary:

    £10.42 - £11.28 per hour + free parking, hybrid working, temp to perm

  • Contact:

    Charlie Manning

  • Contact email:

  • Job ref:


  • Published:

    2 months ago

  • Duration:

    12 weeks

  • Expiry date:


  • Startdate:


Job Description


Brook Street UK are happy to announce a new full-time, temp to perm position working with a highly reputable and well-established financial services firm based in Tonbridge, Kent. The administrative role will involve customer service duties, such as responding to customer enquiries and requests via a webchat service.

Working Hours: 37.5 hours per week

Temp Pay Rate: £10.42ph

Perm Salary: £22,000 pa

Location: Office Based Initially, Tonbridge (parking on-site is available)
Scope of hybrid working once established in role

Start Date: 04/03/2024

The successful candidate will be required to:

  • Have strong customer service skills, you will need to assist customer queries via webchat
  • Have great time management skills, to ensure all requests are responded to within a time frame, ensuring all targets are met and customers are dealt with in a timely manner
  • Have great time management and organisational skills
  • Take a methodical approach to resolve customer queries and issues
  • Liaise with internal teams, third party suppliers and customers, ensuring that all are updated
  • Have PC Literacy with good administrative skills

Previous office experience (from any industry) is required for this role.

To learn more about this opportunity, please apply today and a consultant will be in touch shortly to those CV applications considered suitable.

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